rdkbham.co.uk

Privacy Policy

1. Introduction

Spice Studios LTD, trading as Road House Kitchen (“we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains the information we collect, how we use it, and your rights regarding your data. By using our website and services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect information to provide and improve our services, enhance user experience, and fulfill your orders. The types of information we collect include:

  • Personal Information: Includes your name, email address, phone number, delivery address, and payment details provided when placing an order or creating an account.
  • Order Information: Details about your orders, such as items ordered, transaction history, and payment amounts.
  • Usage Data: Information on your interactions with our website, like IP address, browser type, device information, and pages visited.
  • Cookies and Tracking Technologies: We use cookies to personalize your experience and gather data on website usage. See our Cookie Policy below for further details.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To fulfill and manage your orders, including delivery.
  • Communication: To contact you about orders, special offers, and promotions.
  • Website Improvement: To personalize your experience and optimize website performance.
  • Legal Compliance and Security: To meet legal obligations and protect our rights, property, or safety.

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share it in the following situations:

  • Service Providers: We may share information with third-party providers who assist in operating our services, such as payment processing, delivery, website hosting, and customer support.
  • Legal Compliance: We may disclose information if required by law or to protect our rights, safety, or property, or that of others.

5. Data Security

We prioritize the security of your personal data and implement industry-standard measures to protect it. However, please note that no method of electronic transmission or storage is completely secure, so we cannot guarantee absolute protection.

6. Your Rights

You may have certain rights regarding your personal information, including:

  • Access: Request a copy of the information we hold about you.
  • Correction: Request correction of any inaccurate information.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Restriction and Objection: Request restriction on certain data processing activities or object to specific uses of your information.

To exercise any of these rights, please contact us at [insert contact email or phone number].

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before sharing any personal data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for regulatory purposes. We will notify you of significant changes by posting the updated policy on our website.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us:

Spice Studios LTD, trading as Road House Kitchen
The Wharf, Birmingham, United Kingdom, B1 2JS
Email: spicestudioltd@gmail.com
Phone: 1217148983

Cookie Policy

Our website uses cookies to improve functionality and analyze usage. By continuing to use our website, you agree to the use of cookies. You can manage cookies through your browser settings.

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